FAQs
Online tracking?
Q. How can I track my order?
A. The online tracking number sent to you by email as soon as your package is sent.
Size change?
Q. If the size is not correct, is it possible to change the size or model?
A. Yes, size and model exchanges are possible in order to avoid unnecessary returns, consult our Size Guide to choose the right size for your bikiniz.
For more information read our Delivery & Returns page.
Repayment ?
Q. Are returns accepted?
A. We accept returns for size exchanges or refunds.
For more information, see our Delivery & Returns page.
Size sold out?
Q. How do I know if a sold out size will become available?
A. All models offered are limited edition, once sold out they are no longer available. A restocking can be done on some models.
Different size?
Q. Is it possible to mismatch the sizes, to buy only the bottom or only the top?
A. Yes! You can go to our MIX page. You can now choose separate sizes.
Delivery ?
Q. Do you ship to my address?
A. We ship worldwide, France, DOM TOM, Europe, USA for more information go to our page Delivery.
Q. What is the lead time?
A. We ship by La Poste, you can see the times and more details on our Shipping page.
Payment by credit card ?
Q. Is payment secure?
A. Pay online with PayPal: it's secure, convenient and free.
You can pay directly with your credit card, without having to create an account on Paypal.
By choosing this method of payment, you are automatically redirected to the secure servers of Paypal, the No. 1 online payment solution in the world. (Secure Socket Layer).
For more information see the information page Paypal
Q. I want to pay by card but I don't have a Paypal account?
A. You can pay directly with your credit card without having to create an account on the Paypal website. For more information read our Payment page
Other questions ?
For all other questions you can contact us by email:
contact@bikinizshop.com
You can contact us directly by filling out this form: